FAQs – Couture By Ankita
1. What types of products do you offer?
We specialize in women’s ethnic wear, including sarees, lehengas, salwar suits, kurtis, and more, designed to blend tradition with contemporary elegance.
2. Do you offer Cash on Delivery (COD)?
No, we do not offer Cash on Delivery (COD). All orders must be prepaid using our secure payment options.
3. What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and digital wallets for a seamless and secure checkout experience.
4. Do you ship across India?
Yes, we deliver our products across India with reliable shipping partners to ensure timely delivery.
5. How long does it take to receive my order?
Orders are typically processed within 1-3 business days and delivered within 5-7 business days, depending on your location.
6. Can I return or exchange my order?
We currently do not offer returns or exchanges. Please check the size chart and product details before placing an order. In case of any defects or wrong items received, contact us within 24 hours of delivery.
7. How can I track my order?
Once your order is shipped, you will receive a tracking link to monitor your shipment's progress.
8. How can I contact customer support?
For any inquiries, please visit our Contact Us page, and our support team will assist you as soon as possible.
If you have any other questions, feel free to get in touch with us!